IBM Data & AI

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IMM console

 

We don't have IMM console in IIAS like in Netezza. 

Every time the IIAS server is unreachable,

  1. SSR must visit data center
  2. connect to the system with his laptop to SCP ports
  3. share screen with IBM engineer
  • Chandhra Vadlamudi
  • Apr 10 2019
  • Needs review
Why is it useful?
Who would benefit from this IDEA? Customer with minimum downtime.
How should it work?

If there is an IMM console like in Netezza, we can minimize server downtime window.

With this minimized downtime, we can also meet our SLAs.

We faced this issue 3 times in 10 days. SLA is at risk

Idea Priority High
Priority Justification SLA
Customer Name Blue Shield of CA
Submitting Organization
Submitter Tags
  • Attach files

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