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IBM Watson Explorer Foundational Components root installs

Please see below, we would like to have someone to please help us out to install the RPM's for foundational components as non-root install (root is not allowed through wellsfargo standards).

 

 

Dak,

 

We have discussed this internally and updated the case stating that non-root install of WEX is not supported. We can discuss this further with a call if you are available; please let me know your availability.

 

While we understand you do have a use case for this, IBM Support cannot assist with helping configure an installation that is not supported. You or someone from your team can open a request for enhancement to get non-root installations supported but we can not guarantee that it will be accepted and cannot commit to a timeline for such a request as its out of support's decision.

 

I have cc'd my Resolution Team Lead, Tanya Lewis, as well as the WEX Support Manager, Christine Miller, on this reply to ensure you have their contact information and also to keep the team aware of this correspondence. Please advise if you are available for a call to discuss further or let us know if you have further questions. I will update the case with this information as well.

 

Best,

 

Jun Guo

Watson Explorer Support Engineer

  • Dakshina Balijepalli
  • Apr 17 2018
Role Summary Infrastructure Team.
  • Attach files

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